Shipping Policy

Shipping Information

Thank you for shopping with MoveForge. We are committed to delivering your order as quickly and efficiently as possible.

Order Processing

All orders are processed within 1–3 business days. Orders are not processed, shipped, or delivered on weekends or public holidays.

During periods of high demand, processing times may be slightly extended. If there is a significant delay with your order, we will contact you via email.

Delivery Times

Estimated delivery times are:

• United Kingdom: 5–12 business days

• Europe: 7–15 business days

• International: 10–20 business days

Delivery times are estimates and may vary depending on your location, customs procedures, courier delays, or seasonal demand.

Shipping Costs

Shipping costs are calculated at checkout based on your delivery address and selected shipping method.

We may offer free shipping promotions from time to time. Any applicable offers will be displayed on our website.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing tracking information where available.

Please allow up to 48 hours for tracking information to update after shipment.

Incorrect Address Information

Customers are responsible for providing accurate shipping information at checkout.

If an incorrect address is provided and the order has not yet been dispatched, please contact us immediately. Once an order has been shipped, we may be unable to make changes.

Lost or Delayed Shipments

If your order has not arrived within the estimated delivery timeframe, please contact our support team and we will investigate with the courier.

MoveForge is not responsible for delays caused by customs clearance, weather conditions, postal disruptions, or circumstances outside our control.

Damaged Items

If your order arrives damaged, please contact us within 7 days of delivery and include photographs of the item and packaging. We will work to resolve the issue as quickly as possible.

Contact Us

If you have any questions regarding shipping or delivery, please contact us through our Contact Us page or email our customer support team.

Thank you for choosing MoveForge.

Move Better. Perform Better.